Epimela is the AI front office for local service businesses. It handles customer conversations, turns requests into organized work, and keeps your day on track.
From conversation to work
A customer may send the problem in one message, the address in another and a photo later. Epimela brings it together, fills the gaps and keeps the job moving.
Calls and messages arrive in one place, with the original conversation and attachments alongside them.
It understands the request, asks for the details that matter and keeps the whole job context together.
Quote it, schedule it, follow up or hand it to the right person — with the context already organized.
Simulation mode
Simulate realistic calls and messages to see how Epimela gathers and verifies details, follows your workflow logic, checks scheduling context and prepares an escalation note when a request needs attention. Then switch to Production with more confidence.
Jobs and calendar
Track work by stage, move jobs forward, and schedule visits without losing context. Epimela gives your team a clear board for progress and a calendar for real-world execution.
See every job, its current stage, and what needs attention.
Plan your team’s time with a clear visual calendar.
Move jobs, adjust schedules, and keep clients in the loop.
AI skills and control
Decide what the assistant collects, how it replies, when it acts automatically, and when your team reviews first. Configure skills, business knowledge, and escalation rules without losing control.
Choose what details to collect, which actions run automatically, and where review-first mode lets your team approve replies before they go out.
Teach services, pricing notes, and company-specific guidance.
Send important or uncertain cases to the owner with the right context.
Execution mode ⓘ
Learning + business knowledge
Your corrections, business knowledge, and approved guidance help Epimela improve future replies. See before and after previews, test changes, and reuse applied learnings in Simulation and Production.
Your feedback becomes approved guidance that Epimela learns from.
See exactly how a correction changes Epimela’s response.
Generate test replies and reuse applied learnings in Simulation and Production.
Simple pricing
Everything you need to test Epimela, handle real customer conversations, and keep work moving — without a heavy setup.
For small service businesses getting started.
More control, automation, and scale.
Add voice when you need it.
Simulation includedTest and learn before going live.
Phone sold separatelyAdd voice when you’re ready.
No heavy setupGet started quickly.
Before you hand over the inbox
You choose Automatic or Review first for supported Skills, and can pause Epimela company-wide. Start with review, inspect the replies and only automate what you’re comfortable with.
Yes. Simulation uses a separate workspace for test conversations and jobs. You can rehearse messages and browser voice calls, review the results and adjust your business settings before using Production.
WhatsApp is the first live channel being validated with pilots. Browser voice calls and transcript hand-off are available in Simulation. The planned AI Phone add-on is not yet a live telephone service; email and website intake are future work.
The interactive demo is private and requires an invite code. If you don’t have one, apply for the Founding Pilot. The example on this page shows the workflow without an account.
Build the next chapter with us
We’re working closely with a small group of service businesses before wider release. Get founder-led onboarding, a direct feedback loop and early pricing discussions.
